๐ฆ Shipping Policy
Last updated: 18/04/2025
At Ecosundar.com, we are committed to delivering your eco-friendly products in a fast, safe, and reliable manner. Hereโs everything you need to know about our shipping process:
๐ 1. Shipping Coverage
We currently ship across India, covering most PIN codes through our trusted delivery partners.
๐ค 2. Delivery Partners
Weโve partnered with reliable logistics providers to ensure timely and safe delivery, including:
Delhivery
Xpressbees
India Post
and other reputed courier services
We automatically assign the best shipping partner based on your location and service availability.
๐ธ 3. Shipping Charges
Shipping charges vary depending on:
Your delivery location
The weight and size of your order
The selected courier service
๐ก Exact shipping charges are calculated and shown at checkout before you make the payment.
๐ 4. Order Processing & Delivery Time
Orders are usually processed and shipped within 1โ2 business days
Estimated delivery time is 3โ7 working days, depending on your location
๐ฏ Youโll receive a tracking link once your order is dispatched.
๐จ 5. Delays & Exceptions
While we strive for timely delivery, occasional delays may occur due to:
Public holidays or strikes
Weather conditions
Remote or non-serviceable PIN codes
We will always notify you in case of any unusual delays.
โ 6. Address Accuracy
Please double-check your shipping address before placing the order.
If a package is returned due to an incomplete or incorrect address, we will contact you for re-shipment.
Re-shipping charges may apply if the original delivery attempt fails due to incorrect address information.
๐ฌ 7. Tracking Your Order
Once your order is shipped, youโll get:
A confirmation email/SMS with a tracking number
A link to track your order live through the courier partner’s website
โ Questions or Support?
Weโre always here to help.
๐ง Email: support@ecosundar.com
๐ Phone: 7003319546
