📦 Shipping Policy

Last updated: 18/04/2025

At Ecosundar.com, we are committed to delivering your eco-friendly products in a fast, safe, and reliable manner. Here’s everything you need to know about our shipping process:

🚚 1. Shipping Coverage

We currently ship across India, covering most PIN codes through our trusted delivery partners.

🤝 2. Delivery Partners

We’ve partnered with reliable logistics providers to ensure timely and safe delivery, including:

Delhivery
Xpressbees
India Post
and other reputed courier services

We automatically assign the best shipping partner based on your location and service availability.

💸 3. Shipping Charges

Shipping charges vary depending on:

Your delivery location
The weight and size of your order
The selected courier service

💡 Exact shipping charges are calculated and shown at checkout before you make the payment.

🕒 4. Order Processing & Delivery Time

Orders are usually processed and shipped within 1–2 business days
Estimated delivery time is 3–7 working days, depending on your location

🎯 You’ll receive a tracking link once your order is dispatched.

🚨 5. Delays & Exceptions

While we strive for timely delivery, occasional delays may occur due to:

Public holidays or strikes
Weather conditions
Remote or non-serviceable PIN codes

We will always notify you in case of any unusual delays.

❌ 6. Address Accuracy

Please double-check your shipping address before placing the order.

If a package is returned due to an incomplete or incorrect address, we will contact you for re-shipment.
Re-shipping charges may apply if the original delivery attempt fails due to incorrect address information.

📬 7. Tracking Your Order

Once your order is shipped, you’ll get:

A confirmation email/SMS with a tracking number
A link to track your order live through the courier partner’s website

❓ Questions or Support?

We’re always here to help.

📧 Email: support@ecosundar.com
📞 Phone: 7003319546